We collect several types of information to provide and improve our Services:

1.1. Information You Provide

- Account Information: When you create an account, we may collect your name, email address, phone number, and payment details.
- User Content: Any hotel review data, guest feedback, or other materials you input into our platform.1.2.

1.2. Automatically Collected Information

- Device Information: Includes your IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about how you interact with our Website, including pages visited, time spent, and clickstream data.

1.3. Cookies and Tracking Technologies
- We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences in your browser settings. For more details, refer to our cookie policy.

We use the information collected for the following purposes:
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- Provide Services: To generate actionable insights and reports based on guest reviews.
- Improve User Experience: To analyze usage patterns and optimize our platform.
- Marketing and Communication: To send newsletters, promotional offers, or important updates about our Services.
- Compliance: To comply with legal obligations and enforce our Terms and Conditions.

We value your privacy and do not sell your information. However, we may share your data in the following circumstances:
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‍Legal Obligations: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

We implement robust security measures to protect your information, including:

- Encryption: Data is encrypted during transmission using SSL/TLS protocols.

- Access Control: Restricted access to personal information on a need-to-know basis.

- Regular Audits: Periodic reviews of our security practices and systems.

Despite these measures, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Depending on your location, you may have the following rights under applicable data protection laws:
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- Access and Correction: Request access to or correction of your personal data.
- Deletion: Request the deletion of your data, subject to legal retention requirements.
- Objection: Object to the processing of your data for specific purposes.
- Data Portability: Request a copy of your data in a portable format.

We retain your data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once data is no longer needed, it will be securely deleted or anonymized.

Your data may be transferred to and processed in a different country. By using our Services, you consent to such data transfers, which will be in compliance with applicable privacy laws.

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for updates.

If you have any questions or concerns about this Privacy Policy, please contact us: info@reviewwiz.ai